Multi-Provider Failover: a declined payment isn't a lost sale.
Multi-Provider Failover is payFURL's automatic retry. When a decline is temporary, payFURL retries the payment through your nominated backup provider, in the same checkout session. Your customer sees no error and doesn't enter their card again. It works because payFURL Vault keeps a record of the card that isn't tied to one provider.
When does payFURL retry a payment?
When a decline is temporary. payFURL automatically retries the payment through your nominated backup provider, in the same checkout session.
What does my customer see?
Nothing extra. There are no customer-facing errors and no repeated card entry. The retry happens in the same checkout session, with no extra step for your customer.
How can a stored card be retried through a different provider?
payFURL Vault keeps a vaulted record of the card that isn't tied to one provider. So a temporary decline can be retried automatically through your nominated backup provider using that same stored card, without you or your customer having to do anything.
How does failover work with Smart Routing?
Smart Routing is least-cost routing with automatic fallback. Each payment goes to the cheapest eligible provider, based on the rates you set, and when a decline is temporary, it is retried through your nominated backup provider.
Don't lose a payment
to a temporary decline.
Talk to a payments specialist about adding a backup provider.